Terms of Service
Last updated: March 19, 2026
1. Acceptance of Terms
By accessing or using the SaveMRR platform and website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and SaveMRR ("we," "us," or "our").
2. Description of Service
SaveMRR provides SaaS churn reduction tools, including but not limited to revenue diagnostics, cancel flow optimization, payment recovery automation, and customer win-back features. The Service integrates with third-party platforms (e.g., Stripe) to analyze subscription data and deliver retention insights.
3. Account Registration
To use certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Promptly update your information if it changes
- Accept responsibility for all activity that occurs under your account
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
4. Subscription & Billing
SaveMRR offers subscription-based pricing. By subscribing, you agree to pay the applicable fees as described at the time of purchase. All fees are in U.S. dollars unless otherwise stated.
Early Bird Pricing: Users who subscribe during the early bird period receive a locked-in rate for the lifetime of their continuous subscription. Cancellation and re-subscription may result in standard pricing.
Recurring Billing: Subscriptions automatically renew at the end of each billing cycle. You may cancel at any time; cancellation takes effect at the end of the current billing period.
Refunds: We do not offer refunds for partial billing periods. If you believe you were charged in error, contact us within 14 days of the charge.
5. Third-Party Integrations
The Service connects to third-party platforms, including Stripe, via API key integrations. By connecting your third-party accounts:
- You authorize SaveMRR to access data necessary to provide the Service
- You acknowledge that your use of third-party services is governed by their respective terms and policies
- You may revoke access at any time through the third-party platform's settings
We are not responsible for the availability, accuracy, or security practices of third-party services.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law
- Attempt to gain unauthorized access to any part of the Service or its related systems
- Reverse engineer, decompile, or disassemble any aspect of the Service
- Use the Service to transmit malware, spam, or other harmful content
- Resell, sublicense, or redistribute the Service without written consent
- Interfere with the proper functioning of the Service or impose unreasonable load
7. Intellectual Property
All content, features, and functionality of the Service — including but not limited to text, graphics, logos, software, and design — are owned by SaveMRR or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for its intended purpose.
8. Data Ownership
You retain ownership of all data you provide to or generate through the Service ("Your Data"). You grant SaveMRR a limited license to use Your Data solely to provide and improve the Service. We will not sell Your Data to third parties. Upon account termination, we will delete Your Data in accordance with our Privacy Policy.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. RESULTS AND RECOMMENDATIONS PROVIDED BY THE SERVICE ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE FINANCIAL OR BUSINESS ADVICE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAVEMRR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless SaveMRR and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Service, violation of these Terms, or infringement of any third-party rights.
12. Termination
Either party may terminate this agreement at any time. You may cancel your subscription through your account settings. We may suspend or terminate your access if you breach these Terms. Upon termination, your right to use the Service ceases immediately, and we may delete your account data in accordance with our Privacy Policy.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Contact Us
If you have questions about these Terms, contact us at:
SaveMRR · support@savemrr.co