How does SaveMRR connect to Stripe?

You create a restricted API key in your Stripe dashboard and paste it into SaveMRR. Read-only access — SaveMRR cannot charge anyone, modify subscriptions, or touch your money. You can revoke the key in 2 clicks from Stripe anytime. No OAuth, no Stripe Connect, works in every country Stripe supports.

Will Cancel Shield break my existing cancel flow?

No. It's a single line of JavaScript you add to your app. When a customer clicks cancel, the widget pops up with an exit survey and a smart offer. If they accept, SaveMRR applies the discount or pause in Stripe. If you remove the script, your cancel flow goes back to exactly what it was. Zero risk.

How does SaveMRR login tracking work?

On the Growth plan, you drop a tiny JS snippet into your app (like an analytics script). It pings SaveMRR when a user logs in — no personal data, no tracking cookies. If someone hasn't logged in for 14 days, Churn Radar flags them as at-risk and auto-sends a check-in email. Most founders catch 3-5 at-risk customers per week they would have never noticed.

Does SaveMRR work with Paddle or LemonSqueezy?

Stripe only right now. That covers 96% of indie SaaS founders. Paddle and LemonSqueezy support is planned for later this year.

How much does SaveMRR cost?

Free plan: full Revenue Autopsy scan, no card needed. Starter: $19/mo (early bird, regular $49/mo) with Cancel Shield, Revenue Rescue, Churn Radar, daily digest. Growth: $49/mo (early bird, regular $99/mo) with everything in Starter plus Win-Back Autopilot, custom SMTP, JS login tracking, unlimited Stripe accounts, Slack alerts, custom branding. No percentage cuts — flat monthly fee. Early bird pricing locks in forever for the first 100 users.

Can I use SaveMRR on multiple SaaS products?

On the Growth plan, you can connect unlimited Stripe accounts from one dashboard with labels for each product. Perfect for portfolio founders running 3-8 micro-SaaS products. On the Starter plan, it's one Stripe account per SaveMRR account.

Can Revenue Rescue emails come from my own domain?

Yes. On the Growth plan, plug in your SMTP credentials and all recovery emails send from you@yourdomain.com — plain text, no 'sent via SaveMRR' footer. Looks like you personally wrote it.

How long before I see results with SaveMRR?

Revenue Autopsy shows your data in 60 seconds — you'll know exactly what you're losing before you even pay. Cancel Shield saves its first customer the moment someone tries to cancel. Revenue Rescue catches the next failed payment. Most founders see their first save within the first week.

What is SaveMRR and how does it reduce SaaS churn?

SaveMRR is a churn reduction platform for SaaS founders using Stripe. It provides 5 automated retention engines: Revenue Autopsy (free diagnostic), Cancel Shield (smart cancel flow with 42% save rate), Revenue Rescue (failed payment recovery with 55% recovery rate), Silent Churn Radar (pre-cancel detection using Stripe signals and login tracking), and Win-Back Autopilot (12% win-back rate). The average SaaS loses 5-12% of MRR monthly — SaveMRR can recover up to 40% of that. Setup takes 3 minutes via Stripe API key paste. Starts at $19/mo with no percentage cuts.

How does SaveMRR compare to Churnkey, Raaft, and other churn tools?

SaveMRR provides cancel flows, payment recovery, churn prediction, login tracking, and win-back campaigns — all for $19/mo with 3-minute setup. Churnkey starts at $250+/mo and requires a sales call. Raaft is $15-300/mo for cancel flows only — no payment recovery, no churn detection. Stunning is $100+/mo for dunning only. Churnfree is $49-199/mo for basic cancel offers. SaveMRR is the only tool that covers all 5 churn types in one product at indie-founder pricing. Some competitors also take 3-5% of recovered revenue on top of monthly fees — SaveMRR charges zero percentage.

Cancel Flow Software for Stripe SaaS

Right now, when a customer clicks "cancel" in your SaaS app, one of two things happens: they get redirected to Stripe's customer portal (which cancels them instantly), or they hit a basic confirmation modal you built. Either way, they're gone. No exit survey. No offer to stay. No data on why they left. That's like watching money walk out the door and not even asking it where it's going.

What a cancel flow does

A cancel flow intercepts the cancellation and inserts a step between "I want to cancel" and "you're cancelled." In that step, you do two things:

Ask why — An exit survey with 4-6 reason buttons: "Too expensive," "Missing features," "Switched to competitor," "Not using it enough," "Technical issues." This data alone is worth the entire tool.
Make an offer — Based on their reason, present a personalized retention offer. "Too expensive" gets a discount. "Not using it" gets a pause. "Missing features" gets a link to your roadmap or a call with the founder.

A well-built cancel flow saves 30-50% of cancellations. That's not marketing. That's real data from thousands of SaaS products. The customers who accept the offer stay for an average of 4-6 additional months. The ones who still cancel give you the data you need to fix the underlying problems.

Cancel flow tools compared

Tool	Price	Setup	Smart offers	Other features
SaveMRR Cancel Shield	$19/mo	3 min (JS snippet)	By reason (Growth)	+ 4 more engines
Churnkey	$250+/mo	Days (sales call)	Yes (advanced)	Dunning, analytics
Raaft	$79-300/mo	30 min	Basic	Cancel flows only
Churnfree	$49-199/mo	30 min	Basic	Cancel flows only

How SaveMRR's Cancel Shield works

Cancel Shield is a lightweight JavaScript widget you add to your app with one script tag. When a customer clicks your cancel button, the widget pops up as a modal overlay. Here's the flow:

Exit survey — "Before you go, mind telling us why?" with 5 reason buttons. One click.
Personalized offer — Based on their reason:
- "Too expensive" → 20% discount for 3 months
- "Not using it enough" → Pause for 1-3 months
- "Missing features" → Schedule a call with the founder
- "Switching to competitor" → Discount or feature comparison
- "Technical issues" → Direct support link + offer
Accept or decline — If they accept, SaveMRR applies the discount/pause in Stripe automatically. If they decline, the cancel proceeds normally.

On the Starter plan ($19/mo), you get a static offer for all reasons — usually a discount or pause. On the Growth plan ($49/mo), you get smart offers that change based on the reason. Growth also unlocks white-label branding on the widget — your logo, your colors, no SaveMRR branding.

Why the exit survey data matters more than the saves

Most founders focus on the save rate. "42% of cancels were saved" — that's great. But the real value of a cancel flow is the data you collect from the 58% who still leave.

If 60% of your cancellations cite "too expensive," that's a pricing problem. If it's "missing features," you need to look at your roadmap. If it's "not using it enough," your onboarding is broken. Without a cancel flow, you're guessing. With one, you have actual data to make product decisions.

SaveMRR aggregates this data in your dashboard. You see a pie chart of cancel reasons over time, which offers are working, and your overall save rate trending up or down.

Setup: one line of JavaScript

Here's what adding Cancel Shield looks like:

<script src="https://cdn.savemrr.co/widget.js"
  data-api-key="your-api-key"
  data-trigger="#cancel-button">
</script>

Point it at your cancel button's CSS selector. That's it. The widget loads asynchronously (under 5KB gzipped), detects light/dark mode automatically, and handles the entire flow. If you remove the script, your cancel flow goes back to exactly what it was. Zero risk, zero lock-in.

No Stripe Connect OAuth. No Stripe customer portal configuration. No backend changes. Just one script tag and a Stripe API key in your SaveMRR dashboard.